Privacy Policy

Privacy Statement and Data Collection – Brenda & Andrew Boutique

This Personal Data Collection Statement ("PICS") is designed to provide you with full transparency regarding how Brenda & Andrew Boutique processes your data, in accordance with applicable personal data protection regulations.

We reserve the right to update this PICS from time to time. We encourage you to check this page regularly for any changes.

1. The Data Controller

"We", "us," or "our" refers to the data controller (the operator of this Website), Brenda & Andrew Boutique.

2. Who is Covered by This Policy?

This policy applies to personal data collected from:

  • Visitors: Individuals who browse our Website without making a purchase.

  • Users: Individuals who purchase, request, or receive Products via the Website.

  • Contacts: Individuals who communicate with us via email, the Website, or other contact methods.

3. What Data Do We Collect?

We may collect, store, process, and use the following types of personal data:

Category Data Collected Mandatory?
Visitors (Browsing) IP address or unique device identifiers Not Applicable
Users (Purchase) Full name*, Email address*, Billing address*, Delivery address*, Payment information*, Telephone number, Username, Account password * Yes
Contacts (Communication) Full name*, Email address*, Any other personal data you choose to provide * Yes

* Mandatory Information: Failure to provide information marked with an asterisk (*) may prevent us from granting you access to certain Website features, delivering your order, or responding adequately to your communications.

4. Purpose and Use of Data

We use your personal data exclusively for the following purposes:

  • Order Fulfillment: For providing Products and executing orders (including account creation, billing, and delivery).

  • Website Analysis: For analyzing website usage and compiling statistics.

  • Personalization: For improving your Website experience and offering relevant content.

  • Product Improvement: For research, development, and product testing (including machine learning).

  • Customer Support: For responding to inquiries and providing assistance.

  • Communication: For non-marketing communications, such as order confirmations and dispatch updates.

  • Security & Compliance: For security, fraud prevention, and compliance with legal obligations.

Your data will not be used for other purposes unless you have consented, the purpose is directly related, or permitted by law.

5. Data Sharing (Data Disclosure)

We do not sell your data. However, we may share your personal data with the following parties:

  • Internal Parties: Our employees, officers, and subsidiaries.

  • Service Providers: IT and e-commerce providers (e.g., Shopify Inc.), payment processors (e.g., PayPal Holdings Inc.), product suppliers, and logistics providers.

  • Professional Support: Administrative, cloud, data analytics providers, insurers, bankers, and professional advisors.

  • Legal Compliance: Government agencies, regulators, or law enforcement when legally required.

  • Corporate Transactions: Other parties during corporate reorganizations, mergers, or sales.

If you use a third-party payment processor, your data will also be subject to their privacy policy.

We ensure confidentiality through protective clauses in contracts with external parties.

6. Cookies and Tracking

Our [Cookie Policy] is an integral part of this Privacy Policy. We use cookies to:

  • Ensure the Website functions correctly.

  • Remember your preferences and login details.

  • Analyze browsing behavior to optimize the Website.

  • Track interests to provide tailored content and offers.

You can refuse or withdraw consent for cookies at any time via your browser settings. Please note that some Website functions may not work properly without them.

7. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or longer if required by legal or contractual obligations. After this period, your data will be securely deleted.

8. Your Rights to Access and Correction

You have the right to:

  • Request a copy of the personal data we hold about you (subject to legal exemptions).

  • Request corrections to inaccurate personal data.

We may charge a reasonable fee for processing such requests. To exercise these rights, please contact us at:

📧 support@brenda-andrew.com

9. Direct Marketing (Opt-in)

We will only use your personal data for direct marketing purposes with your explicit consent. This includes:

  • Information and promotions about our Products and Website.

  • Discounts, special offers, and festive greetings.

You may opt in or out of these communications at any time by emailing us at support@brenda-andrew.com or replying "unsubscribe" to our messages.